Privacy policy

Privacy Policy

IGM d.o.o. is committed to protecting your privacy and collecting only the data necessary to provide our services. The personal data we collect, such as your name, email address, or phone number, is used solely for the purposes clearly outlined in this statement.

Your data will not be used for marketing purposes without your consent, and you always have the right to request corrections, deletions, or withdrawal of consent for the use of your data. Personal data is securely stored and accessible only to authorized IGM staff or trusted partners who adhere to the same privacy standards.

What Data Do We Use and Why?

We collect only the data necessary for:

• processing your orders and providing services,
• communicating with you, for example, via email or phone,
• complying with legal obligations, such as issuing invoices,
• improving our products and services, including website analytics.

Your data will not be used for purposes not clearly stated, nor will it be shared with third parties without your consent, except when required by law.

How Long Do We Retain Your Data?

Personal data is retained for as long as necessary to achieve the purpose for which it was collected or as required by legal regulations (e.g., 10 years for issued invoices). Data collected based on your consent will be deleted immediately after the consent is withdrawn.

Your Rights

As a user, you have the right to:

• know what data we collect about you and how it is used,
• request corrections to inaccurate data,
• request deletion of your data (except in cases where it is required by law),
• restrict the processing of your data or object to its processing,
• withdraw your consent for the use of data for marketing purposes.

If you wish to exercise any of your rights, you can contact us via email at [email protected] or by phone at +385 91 754 4642.

How Do We Protect Your Data?

Your data is protected by technical and organizational measures to prevent unauthorized access, loss, or misuse. Access to data is granted only to authorized personnel and partners who are obligated to uphold the same privacy standards.

Use of Cookies

We use cookies on our website to ensure you have the best experience. For more information about cookies and how to manage them, please read our Cookie Policy.

Contact and Additional Information

If you have any questions about your privacy or the use of your data, feel free to contact us:

IGM d.o.o.
Mandalenčići 5A, 52403 Gračišće, Croatia
OIB: 44163586454
Email: [email protected]
Tel: +385 91 754 4642

For complaints, you can also contact the Croatian Personal Data Protection Agency at [email protected].

Changes to the Policy

This policy may be updated periodically. All changes will be published on our website. We recommend checking for updated versions of the policy from time to time.